Updates to MTA's Privacy Policy

Updates to our privacy policy.

View in Browser Hi there, We wanted to let you know that we've updated our Privacy Policy, effective today. This includes changes to how we may collect and use your personal information, and your options for what we collect and how we use it. Here's a brief overview of the changes: We've changed how we use location data that you may opt in to sharing within the TrainTime app. We've added information for when you opt in to sharing your personal information with one of our partners for promotional or research purposes. We've provided additional information about the location data that you may opt in to sharing within the new MTA app as part of the new optional "Smart Alerts" feature. We've provided information about when we may contact you by email, and how you can opt out of receiving messages from us. We encourage you to read the full privacy policy. Thank you for riding with us. Metropolitan Transportation Authority 2 Broadway, New York, NY 10004 Please note that this is a legal notice, which is why you are receiving it even if you have opted out of receiving MTA marketing emails.

Your Opinion Counts! Don’t forget to take the MTA Customer Count Survey

Dear Valued MTA Customer, 
 
This is a reminder that there is still time to take part in the MTA's Spring 2022 MTA Customers
Count Survey! The survey will help us improve service. Even if you are not currently riding with
the MTA, we value your responses. You can rate your satisfaction with one or more of the MTA
services you use. This survey should take less than 15 minutes to complete for one service
(Subway and Staten Island Railway, Local Bus, Express Bus, Long Island Rail Road, Metro-North
Railroad, Access-A-Ride). If you choose to rate another service, it will take longer.

If you would like to be entered into the drawing to win one of ten $100 gift cards, please
provide your contact information after finishing the survey. You will be entered once for
every service you rate, and you can rate up to three services! 
 
The survey will close Friday, June 24th, so please take the time now and complete this
important survey. Your opinion matters to us!
 
Please take the survey by clicking on your unique link below.
Take the survey

This survey is available in the following languages: English, Español, 简体中文, Русский, Kreyòl
Ayisyen, বাংলা, 한국어, Português, and Italiano.
 
Thank you!
 
Sarah Meyer
Chief Customer Officer

To unsubscribe from this survey, please enter your email here.
To unsubscribe from being included in future MTA research in the future, please enter your email here.

To ensure confidentiality, the MTA has hired WBA Research to conduct the online survey. For WBA's
privacy policy, please visit our website at http://www.wbaresearch.com/privacy-policy/.

For the drawing rules, please visit our website at
https://wbaresearch.qualtrics.com/jfe/form/SV_6Xc8kKZaBfmEpKu

Follow the link to opt out of future emails:
Click here to unsubscribe

Spring 2022 MTA Customers Count Survey

Dear Valued MTA Customer, 
 
The MTA is conducting the Spring 2022 MTA Customers Count Survey and your opinion counts! The survey will help us improve service for those currently riding. Even if you are not currently riding with the MTA, we value your responses. You can rate your satisfaction with one or more of the MTA services you use. This survey should take less than 15 minutes to complete for one service (Subway and Staten Island Railway, Local Bus, Express Bus, Long Island Rail Road, Metro-North Railroad, Access-A-Ride). If you choose to rate another service, it will take longer.  
 
If you would like to be entered into a drawing to win one of ten $100 gift cards, please provide your contact information after finishing the survey. You will be entered once for every service you rate, and you can rate up to three services! 
 
We encourage you to take the time to complete this important survey by June 24th.
 
Please take the survey now by clicking on your unique link below. 
Take the survey
 
This survey is available in the following languages: English, Español, 简体中文, Русский, Kreyòl Ayisyen, বাংলা, 한국인, Português, and Italiano.
 
Thank you!
 
Sarah Meyer
Chief Customer Officer

To unsubscribe from this survey, please click here: Unsubscribe
To unsubscribe from being included in future MTA research in the future, please click here: Click here to unsubscribe from future research

To ensure confidentiality, the MTA has hired WBA Research to conduct the online survey.  For WBA's privacy policy, please visit our website at http://www.wbaresearch.com/privacy-policy/.

For the drawing rules, please visit our website at https://wbaresearch.qualtrics.com/jfe/form/SV_6Xc8kKZaBfmEpKu