Whether you’re a daily commuter or only ride with us occasionally—but have lots of thoughts on how we’re doing—there’s an MTA email for you:
📣 Say what's on your mind! Take two minutes to tell us about your recent MTA experience and sign up for future opportunities to provide feedback. Your responses will help us better prioritize issues to address. Plus, there may be opportunities to score complimentary rides!
⏰ Sign up for real-time service alerts. You can get email or text alerts (or both!) for our subways, buses, commuter railroads, and bridges and tunnels. We'll let you know when there are service changes along your route, based on your preferences. We also offer real-time alerts for elevators and escalators in our stations.
🚆 Subscribe to the Weekender. If you're out and about NYC most weekends, sign up for the Weekender! We'll send you a cheat sheet of the most impactful changes on Fridays so you can plan ahead.