Spring 2022 MTA Customers Count Survey

Dear Valued MTA Customer, 
 
The MTA is conducting the Spring 2022 MTA Customers Count Survey and your opinion counts! The survey will help us improve service for those currently riding. Even if you are not currently riding with the MTA, we value your responses. You can rate your satisfaction with one or more of the MTA services you use. This survey should take less than 15 minutes to complete for one service (Subway and Staten Island Railway, Local Bus, Express Bus, Long Island Rail Road, Metro-North Railroad, Access-A-Ride). If you choose to rate another service, it will take longer.  
 
If you would like to be entered into a drawing to win one of ten $100 gift cards, please provide your contact information after finishing the survey. You will be entered once for every service you rate, and you can rate up to three services! 
 
We encourage you to take the time to complete this important survey by June 24th.
 
Please take the survey now by clicking on your unique link below. 
Take the survey
 
This survey is available in the following languages: English, Español, 简体中文, Русский, Kreyòl Ayisyen, বাংলা, 한국인, Português, and Italiano.
 
Thank you!
 
Sarah Meyer
Chief Customer Officer

To unsubscribe from this survey, please click here: Unsubscribe
To unsubscribe from being included in future MTA research in the future, please click here: Click here to unsubscribe from future research

To ensure confidentiality, the MTA has hired WBA Research to conduct the online survey.  For WBA's privacy policy, please visit our website at http://www.wbaresearch.com/privacy-policy/.

For the drawing rules, please visit our website at https://wbaresearch.qualtrics.com/jfe/form/SV_6Xc8kKZaBfmEpKu